Before you write
If your question is about a booking you have already made — changing a date, cancelling, a pickup point — please contact the tour operator or GetYourGuide directly, or Trip.com for hotels. We are an independent guide, not a tour operator, and have no access to your booking.
For planning questions, the answer is probably already here: the travel guide, getting here, the cruise day guide and when to visit between them cover most of what people ask.
What we would love to hear about
- Anything on this site that is out of date, wrong or unclear.
- Businesses that have reopened, moved or closed since the 2024 earthquake.
- Fare, fee or flight changes you have seen on the ground.
- Press, media and partnership enquiries.
We aim to reply within a few working days.